Case Study

Challenge:

Curalie faced a complex challenge: to digitize healthcare provider (HCP) and patient interactions, enhance accessibility in underserved areas, and alleviate strain on healthcare resources. The primary obstacles included ensuring regulatory compliance (GDPR, data encryption), achieving secure, end-to-end encrypted communications, and creating a scalable platform accessible across various devices. The solution also needed to integrate with existing healthcare processes, support rapid expansion, and maintain high standards for data privacy and security.

Solution:

Intertec developed a comprehensive telemedicine platform with Curalie, focusing on secure video consultations, customizable health programs, and cross-platform accessibility for patients and healthcare providers. The platform leverages a robust technical stack, including React Native for the mobile app, React for the web app, and Redux Saga for state management. The CMS was tailored for healthcare providers, enabling seamless program management and patient tracking. Integration with Helios Global Health's infrastructure allowed seamless data flow between digital and physical healthcare services, meeting medical standards and regulatory compliance.

Process Overview:

The project followed a phased approach:

1. Digitizing Therapy Programs: Personalized therapy programs were created for patients, including video exercises and health assessments, managed by HCPs through a CMS.  
2. Integration and Expansion: Enhanced therapy workflows, integrated booking systems, and developed internal video conferencing solutions for secure appointments.  
3. Health Check Feature: Introduced a health assessment tool to help patients understand health risks and plan preventive actions.  
4. Mobile Application Development: Built a cross-platform app using React Native, allowing accessibility on both Android and iOS.

Project Results

The platform brought significant improvements:

• Increased Accessibility: Enabled patients, especially in remote areas, to access healthcare services conveniently from home.  
• Enhanced Operational Efficiency: Streamlined scheduling and therapy management, reducing administrative overhead for healthcare providers.  
• Improved Health Management: Supported users in managing chronic conditions with personalized programs and health tracking.  
• Competitive Advantage: Positioned Curalie as a leader in digital healthcare by integrating secure video consultations and preventive health management.